Frequently Asked Questions
Purchases with Standard shipping rate takes 5 to 7 days to fulfill.
Yes! Our cups are made with 100% natural compostable materials. They made out of plant fiber.
You can refill the cups 3 times with the same taste and aroma. After that you just composte the cup.
Our plant-based filters have sealing technology at the bottom of the cup so bitter tea is a thing of the past! Simply add more hot water when you almost reach the bottom of the cup.
Using TeaVoila is simple.
Just add ¼ cup of hot water, swirl the cup gently, then top the cup with hot water and enjoy.
We have 12 cups in each pack that you can refill each cups 3 times, So it will be 36 brewing.
For industrial composting,it will be quick and takes about 3 months,But for home composting, you need to add fermented bacteria,leaves..and it will takes about a year.
If you have made a mistake in your shipping address please email firstname.lastname@example.org within 2 hours of placing your order. You must make the subject line ‘CHANGE OF ADDRESS’ and provide your full name, order number, and corrected shipping address.
All orders on TeaVoila are processed in USD.
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We ship to the US only for now
*We currently are not shipping worldwide
If you need to cancel or make any changes to your order please email email@example.com within 2 hours of making your purchase with the subject line of this email must read ‘CHANGE OF ORDER’ or ‘CANCEL ORDER’ and our team will be back to you shortly.
Please make sure you have read our Returns & Refunds Policy before proceeding.